SHIPPING

When will my order Ship?

Our production times vary depending on the time of year, product availability, and order size.

Generally, most orders are shipped within 2-7 business days

How long does shipping take?

Shipping times vary depending on the time of the year, the item that was ordered and where it is being delivered to.

For orders being delivered within the United States, shipping usually takes three to four business days

What if there's an issue with shipping my order?

Once an item's tracking number appears as delivered, we have fulfilled our order. If an item shows delivered and you didn't receive it, please contact your local postal service for information regarding your item's location or to file a claim. We also suggest waiting a few days after it shows delivered or reaching out to neighbors.

We cannot be held responsible for addresses that are given incorrectly and we don't refund for items that are returned to sender. We do, however, offer to reship the item at the customer's expense for shipping costs.

If an item is lost in transit, we do replace the item for our customers. An item is NOT considered lost in transit until at least 10 business day have passed with no movement.

RETURNS

What is your Exchange/Return Policy?

All of our orders are made to order so we unfortunately do not accept exchanges or returns

However, if there is an issue with your order, please reach out to us within 30 days of your item being delivered

What if my product is defective?

If there is a problem with the product you received, please contact us within 30 days of the day that your item was delivered, letting us know of the issue. Also include a photo of the entire product, showing us the issue.

CARE INSTRUCTIONS

How to clean sweatshirts and shirts?

  • Turn inside out before washing and drying
  • Machine wash cold with like colors (preferably gentle cycle)
  • Tumble dry low or let air dry
  • Do not use fabric softeners or bleach
  • Avoid ironing directly on the design

DESIGN SCALING

How is the design printed on sweatshirts and shirts?

To achieve a consistent visual outcome across all garments sizes, we will automatically scale down the design for smaller apparel sizes; however, it will not be scaled up for sizes larger than size Large. The design is scaled down using the same aspect ration across all sizes.

All of our mockups display the scaling for size Large

    We are here to help!
    Still have questions or need assitance? Send us an email.

    CONTACT →